Frequently Asked Questions

What are your hours of operation?

We are available for sessions on Mon - Fri: 10 AM - 6 PM. Don't hesitate to contact us for a free 15-minute phone consultation.
How much are the counseling sessions?

It's important to remember that your mental health is an investment, just like many things in life. As your counselor, we are dedicated to going through this journey with you. A 45 to 60-minute session with an LPC costs between $120 and $155, and with an LPC Associate costs between $95 and $115. Sessions over 60 minutes will have an additional cost.
Do you accept insurance?

Yes, we do accept Aetna, Blue Cross & Blue Shield of Texas, Cigna, Optum, Oxford, United Healthcare, and Oscar Health. Please reach out to your insurance company to verify your coverage beforehand. If you are a private pay client, you can always request an itemized "superbill" to submit directly to your insurance company for reimbursement if covered. LPC Associates can provide a "superbill," but it may or may not be covered. Please check with your insurance provider before submitting "superbills."
How long are the sessions?

A session can range from 45 minutes to 60 minutes. You can request an 80-minute session for an additional fee.
How often will we meet?

Typically, we will begin with weekly sessions. Starting with weekly sessions allows us to get to know each other and build a foundation addressing your concerns. Once we feel your concerns are addressed and you have developed the proper working tools, we may shift to bi-weekly or monthly sessions if it is a better fit for your needs.
What is your cancellation policy?

We ask that you provide a 24-hour notice for all cancellations. A session fee will be charged for cancellations after the 24-hour time frame and for no-shows.
What should I expect in the first session?

The first session is considered an intake session where you will have an opportunity to elaborate more on your concerns, needs, and goals. As your counselor, we will ask questions to help us learn more about your relevant experience and history while learning more about you as an individual. During the session, we will identify treatment goals and the frequency of your follow-up sessions.
Does Telehealth work as well as in-person therapy?

Yes, Telehealth therapy is just as beneficial as in-person therapy. The benefits include convenience and comfort at your own home and consistent access to your counselor. It is also safe, secure, and easy to use. We are available via Telehealth to the entire Texas population. Just give us a call for a free 15-minute consultation.

Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act (PHSA), health care providers and healthcare facilities are required to inform individuals who are not enrolled in a health care plan or coverage, both orally and in writing, of their ability, upon request, or at the time of scheduling health care items and services to receive a Good Faith Estimate of expected charges.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like mental health services, medical tests, prescription drugs, equipment, and hospital fees.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 972-861-0090.