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Frequently  Asked  Questions

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Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act (PHSA), health care providers and healthcare facilities are required to inform individuals who are not enrolled in a health care plan or coverage, both orally and in writing, of their ability, upon request, or at the time of scheduling health care items and services to receive a Good Faith Estimate of expected charges.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like mental health services, medical tests, prescription drugs, equipment, and hospital fees.

  • Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 972-861-0090.

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